Process Improvement

We help our clients maximize resources and project efficiency.

Business and government agencies alike are being called upon to create more value with limited resources. Customers want consistent, reliable, cost-effective goods and services. Those organizations that consistently focus on improving their process workflows gain a competitive advantage in meeting their customer's demands in the marketplace.

Management Solutions works with our clients to maximize project performance through process improvement. Our experts develop processes where none exist, and evaluate and improve upon existing ones that need improvement. We focus on reducing the amount of time required to execute tasks, so that our clients can maximize resources and execute their projects efficiently. The primary goal is simple – move the right numbers in the right direction.

Examples of our work

We have extensive experience helping our clients optimize processes.  Recent projects include:

  • Helping a DOE client reduce cycle times on facility work orders
  • Partnering with a hospital system to improve their patient capture process to capture lost revenues
  • Leading a process mapping effort on Electronic Data Management for a large healthcare client
  • Chartering a Lean/Six Sigma Process Improvement team with a DOE client to improve the data accuracy with which facility maintenance expenditures were being reported

Related Articles


    Process Mapping: Begin at the Beginning


    Best Practices for Continuous Improvement



  • Patient Transfer Capture

    The Challenge:  A large hospital client engaged a vendor transfer center to address the issue of patients being transferred outside of their network of hospitals. Since working with the vendor transfer center, the client was experiencing a 30% leakage of patients being transferred to hospitals outside of the client’s network. This leakage resulted in an…

  • Facility Maintenance Data Accuracy

    The Challenge:  Our client was a prime contractor for a Department of Energy (DOE) agency. The DOE requires prime contractors on its sites to report facility maintenance expenditures on an annual basis and segment the reports by buildings and then into facility systems. Our client utilized an ASTM Standard for reporting facility expenses, but only realized…

Core Competencies