Process Improvement

We help our clients maximize resources and project efficiency.

Business and government agencies alike are being called upon to create more value with limited resources. Customers want consistent, reliable, cost-effective goods and services. Those organizations that consistently focus on improving their process workflows gain a competitive advantage in meeting their customer's demands in the marketplace.

Management Solutions works with our clients to maximize project performance through process improvement. Our experts develop processes where none exist, and evaluate and improve upon existing ones that need improvement. We focus on reducing the amount of time required to execute tasks, so that our clients can maximize resources and execute their projects efficiently. The primary goal is simple – move the right numbers in the right direction.

Examples of our work

We have extensive experience helping our clients optimize processes.  Recent projects include:

  • Helping a DOE client reduce cycle times on facility work orders
  • Partnering with a hospital system to improve their patient capture process to capture lost revenues
  • Leading a process mapping effort on Electronic Data Management for a large healthcare client
  • Chartering a Lean/Six Sigma Process Improvement team with a DOE client to improve the data accuracy with which facility maintenance expenditures were being reported



    Process Mapping: Begin at the Beginning


    Best Practices for Continuous Improvement



  • Process Optimization (Patient Transfer Optimization)

    The Challenge   Our client was losing patients to unaffiliated hospitals because the vendor they contracted with to transfer patients between affiliates did not have an efficient process in place. Management Solutions was tasked with determining the root cause of patient “leakage” and optimizing the patient transfer process. The Outcome   Management Solutions developed tools to give the client visibility into their complex process. In addition to identifying the primary root causes, our team identified quick wins that allowed the client to promptly recover millions of dollars in annual revenue; while also addressing the broader…

  • Facility Maintenance Data Accuracy

    The Challenge:  Our client was a prime contractor for a Department of Energy (DOE) agency. The DOE requires prime contractors on its sites to report facility maintenance expenditures on an annual basis and segment the reports by buildings and then into facility systems. Our client utilized an ASTM Standard for reporting facility expenses, but only realized…

Core Competencies