Transitioning Teams to Remote Work Environments Webinar Highlights
We covered a lot of ground on our webinar last week, Transitioning Teams to Remote Work Environments. Our experts shared excellent insights in the areas of communication, technology and change management. We’ve listed a few highlights from their thoughts and the best practices they advise their clients with. If you missed the webinar, you can see the full recording on ourYouTube Channel here.
Anytime you navigate change people are often fearful about that. How often should we communicate with teams during a crisis? Dylan Jones of Boldsqaure shared with us that nobody really likes change and so it’s up to leaders to help provide stability and the comfort their people are looking for. “Everyone who manages people should pull their people close and they should be communicating more often than they usually do,” he said. People process information in different ways so they should use multiple forms of communication, he said. He also said to provide your people the opportunity to ask their questions and be as transparent as possible.
To successfully transition to a remote work environment what should companies be doing from a technological standpoint? “What people underestimated was not getting to work from home, but how to and having adequate tools and equipment,” Paul Sponcia of the IT Company said. Every business really needs a crisis management plan and they need to test that plan to prove its reliability, he shared. “Crisis management, continuity of operations, disaster recovery were things many companies were just not thinking about before. We’ve had years of planning and digital transformation happen in just a matter of weeks.” He also said we are going to be in this distancing situation for a while and because of this, people are going to want to maintain some form of working from home indefinitely. “Business leaders will need to ensure that they have their networks secure for those home computers”
Why do you think it’s important for organizations to constantly evaluate their processes and be ready to pivot and navigate change as needed? “When an organization goes through significant change, a sequenced, proactive change management process will improve the outcome”, said Eric Patterson, site outage program manager at Y-12. It’s important to have senior leadership who are fully engaged and equipped with proper communication plans, he shared.
Scott Major, one of our division managers explained that Change Management is really about managing the people side of things. “It’s a methodology that can be tailored to fit the needs of your organization, he said. When a company is going through change, a certified Change Management professional can help business leaders assess what each individual within the organization needs to be successful through the change, he added.